Returns & Exchange Policy

At Our Wonderland of Creations, every item is handmade with love, just for you! Because of the personalized and made-to-order nature of our products, we do not accept returns or exchanges. However, your satisfaction is very important to us.

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🚫 No Returns or Exchanges

All sales are final. We do not accept returns, exchanges, or cancellations once your order is placed.

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✅ Damaged or Incorrect Items

If your item arrives damaged or incorrect, please contact us within 7 days of delivery with:

• Your order number

• A description of the issue

• Photos showing the damage or error

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We’ll review your message and work quickly to make it right with a replacement or store credit if applicable.

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❗Please Note:

• We are not responsible for damages caused by misuse or mishandling after delivery.

• We are not responsible for incorrect personalization details if they were entered incorrectly at checkout. Please double-check all custom info before submitting your order.

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💌 Questions?

If you have any concerns about your order, please reach out to us at OurWonderlandofCreations@gmail.com. We’re here to help and always want you to love your order.